ASSISTANT COORDINATOR-STUDENT ACCOUNTS

Midland College
Job Description
Position Status Full Time
Classification Title Assistant Coordinator-12 m
Work Location Main Campus-3600 N. Garfield, Midland, TX
Job Summary

Assists the Coordinator of Student accounts and performs cashier’s function for credit hour students on the main campus, assists students with account inquiries, assists with payment plans, bills third party accounts receivables and performs accounts receivable balance reconciliations. Submits and oversees student accounts to collection agencies, evaluates and applies holds to student accounts and receipts miscellaneous payments and donations to the college. Provides backup for the mail room as needed.

Required Qualifications

High School diploma or equivalent

Two years of closely related experience

Proficient with 10 key

Computer literacy to include proficiency with Microsoft Excel and Word

Ability to problem solve and troubleshoot including resolving discrepancies on student accounts

Good customer relations skills

Excellent communications skills (cheerful and helpful attitude)

Preferred Qualifications

Associate’s degree

Successful completion of principles of accounting course(s)

Bookkeeping experience

Experience with Jenzabar EX or similar software and demonstrated ability to learn software quickly

Accounts receivable billings and collection experience

Management Experience

Higher education experience

Essential Functions

Assist the Coordinator of Student Accounts including overseeing the workflow of the Student Accounts office and communicating with Director of Accounting

Be familiar and stay current with the rules, policies, and requirements of the College in order to make decisions on “exceptional” issues as well as day-to-day transactions

Be familiar with the computer system in order to assist/correct any issues with charges within the system

Set up the payment plan options as well as be familiar with the payment plan website in order to provide student customer service on the payment plan

Receipt payments on student accounts

Receipt payments for testing fees, parking tickets, loans, and various deposits pertaining to invoices from the college and various operating receipts

Balance daily receipts, prepare the deposits, and scan the checks

Answer questions concerning students’ accounts, tuition/fees, room/board, and minimal financial aid issues, as they relate to the students’ accounts

Maintain returned checks, including letters to offenders, and reconciling accounts

Assist with any transaction adjustments made to students’ accounts

Determine the accountability for payment of students’ outstanding balances

Determine justification for a hold on students’ account

Assist Financial Aid personnel to adjust any out-of-balance transactions on students’ accounts

Assist in determining students’ account balances for processing to collection agency

Create and maintain spreadsheets for reporting past due accounts to collection agency

Direct students concerning the tuition/fee payment plan; maintain payment plan records; administer holds for outstanding balance on students’ accounts

Administer the fee assessment for room/board; receipt and refund property deposits; direct students concerning the room/board payment plan

Data entry of college and foundation deposits

Direct students concerning 1098-T’s and answer corresponding questions from students

Assist in receipting and maintaining records for the sale of EZ Rider Bus tickets

Reconcile loans to general ledger

Assist with processing student refunds

Assist with billing A/R to third parties

Maintain and reconcile receivables to GL for billing accounts

Follow-up on unpaid invoices billed to third parties

Provide backup for the mail room as needed

Other duties as assigned

Physical Demands

Ability to sit for long periods of time

Ability to move from desk to counter many times throughout the work day

Use of manual dexterity

Repetitive use of a keyboard at a workstation

Ability to move or lift up to 25 pounds

Multiple employee office setting

Min Salary 2708.33 per month
Max Salary 2833.33 per month
Pay Statement Salary is commensurate with educational qualifications and experience.
Contact Information